SHIPPING POLICY
Shipping Information
1
Processing Time
All orders are processed within 24 working hours after receipt. During peak seasons, processing may take longer.
2
Tracking Information
You'll receive a tracking number via email once your order ships to monitor delivery status.
3
Delivery Timeframes
Most shipments arrive within 5-10 business days. International delivery times vary by destination.
4
Shipping Restrictions
For self-collection or areas with limited courier service, advance payment is required.
Order Cancellation
We accept cancellations before order processing begins (typically within 24 hours).
How to Cancel:
- Email elzaribrand@gmail.com with your order number
- Or WhatsApp us at 0334 3912870 (Mon-Sat, 10AM-6PM PKT)
Important:
- Cannot cancel once processing has begun
- We may cancel orders due to stock issues or pricing errors
- After shipping, our Exchange Policy applies